Booking & CRM for Kakheti Wine Tourism

Tasting bookings and distributor pipelines in one system

Kakhetian estates run two pipelines and usually manage both in the same overloaded inbox — visitors requesting tastings and stays, and importers requesting samples, pricing and terms. Neither gets the follow-up it deserves, and the distributor enquiries are worth vastly more than anyone tracks.

The Problem

Tasting requests and distributor enquiries arrive through the same channels, get handled by whoever sees them, and nobody can say how many trade enquiries were never answered.

Our Solution

We install tasting and accommodation booking alongside a CRM that separates trade from visitor pipelines, automates follow-up on each, and reports on which sources produce distribution agreements rather than just interest.

What You Get

✓Tasting, tour and accommodation booking with payment
✓CRM with separate trade and visitor pipelines
✓Automated follow-up sequences per pipeline
✓Sample request and allocation tracking
✓Source-level reporting to signed distribution
✓Team training and documentation
✓Seasonal capacity management around harvest
2
pipelines that should never share an inbox
$1.9k
typical implementation

Areas We Serve

Booking and CRM implementations for estates and lodges across Telavi and the Alazani Valley.

Pricing

Booking systems from $2,000. CRM implementation from $1,600. Monthly management from $320.

Separate Your Trade and Visitor Pipelines

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