Booking & CRM in Baddeck

Frictionless direct booking that recovers the 15-20% you pay to the platforms

Baddeck accommodation operators typically pay fifteen to twenty percent of every OTA-sourced booking in commission — often on demand that was already searching for them by name. Recovering even a share of that traffic to direct booking is a direct margin recovery.

The Problem

OTA bookings dominate because your direct site does not communicate availability, does not take deposits, and does not close the booking as smoothly as the aggregator does. You keep paying commission on demand you could have served yourself.

Our Solution

We install a direct booking engine with real-time availability and deposits, optimise your Google Business Profile for direct booking, and set up a CRM pipeline that captures every enquiry and every guest for the referral and return marketing that follows.

What You Get

✓Direct booking engine with real-time availability and deposits
✓Google Business Profile optimisation with booking integration
✓Rate parity and channel management setup
✓Automated booking confirmation and pre-arrival messages
✓Review request automation post-stay
✓CRM pipeline with guest lifecycle tracking
✓Post-stay referral tracking
✓Staff training on the booking and CRM workflow
24/7
automated booking availability we set up so you never miss an inquiry

Areas We Serve

Booking and CRM systems for hospitality and tour operators across Baddeck and the western Cabot Trail.

Pricing

Booking setup: $400 CAD one-time. CRM setup: $700 one-time. Monthly management: $250/month.

Recover Your OTA Margin

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Recover Your OTA MarginAll Services in Baddeck