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Gaborone is Botswana's capital and largest city — roughly 400,000-450,000 people in the metro, the country's government, diamond-sector finance and commercial hub. It is where diamond-sector head offices, banks and government ministries sit, and where most Okavango Delta and Kalahari safari operators route their booking and business operations even though the wildlife draw itself lies further north. Buyers communicate primarily in English in business contexts, with Setswana in everyday use. WhatsApp is the default channel for enquiries and follow-up.

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