Direct Booking & CRM for Peninsula Papagayo
One pipeline for villa inquiries, charter requests, and residence leads — instead of three inboxes and a shared calendar
Villa inquiries arrive by email. Charter requests come through WhatsApp. Residence leads come from the brokerage portal. Guest preferences live in your memory. When a repeat client's assistant asks for the same estate they took last New Year, plus the chef and the boat, you are reconstructing it from four places while the clock runs.
Le problème
An inquiry for Christmas week came in on Monday. You meant to answer Tuesday. It is Friday, they booked elsewhere, and you lost $30,000 plus the referrals that family sends every year. There is no pipeline, no follow-up automation, and no way to see which guests have not rebooked.
Notre solution
We install a direct reservation engine on your site and consolidate every channel — web, WhatsApp, email, phone, Instagram — into a single CRM pipeline. Automated confirmations and follow-ups, guest profiles that hold preferences and stay history, and a clear view of lifetime value per client.
Ce que vous obtenez
Zones desservies
Booking and CRM systems for villa portfolios, charter fleets, concierge providers, and residence sales teams across Peninsula Papagayo.
Tarifs
Booking setup: $400 one-time. CRM setup: $700 one-time. Monthly management: $350/month.
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