Direct Booking & CRM for Saint-Barthélemy
One pipeline for villa enquiries, reservations, and charter requests — instead of three inboxes
Villa enquiries arrive by email, charter requests by WhatsApp, restaurant reservations by phone, and client preferences live in someone's memory. When a returning client's assistant requests the same villa, the same chef, and the same boat for New Year, you are reconstructing it from four places while a competitor confirms.
The Problem
An enquiry for February sat three days and the client booked elsewhere — a loss of tens of thousands, plus the twenty-year relationship behind it. There is no pipeline, no automated follow-up, and no record of which returning clients have not yet confirmed.
Our Solution
We install direct booking and consolidate every channel into one CRM — client profiles with stay history and preferences, automated confirmations, pre-arrival sequences, and season-opening prompts for returning clients.
value of one week lost to slow follow-up
What You Get
- →Direct booking and enquiry engine
- →CRM pipeline from enquiry to returning client
- →Multi-channel enquiry consolidation
- →Client profiles with preferences and stay history
- →Automated confirmations and pre-arrival sequences
- →Season-opening prompts for returning clients
- →Review request automation
- →Monthly conversion analytics
Booking and CRM systems for villa agencies, hotels, restaurants, and charter operators across the island.
Booking setup from €600 one-time. CRM setup from €900 one-time. Monthly management from €500/month.
Our Markets in Saint-Barthélemy
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