CRM Automation in Poti

Quote pipelines that show which enquiries actually become cargo

A Poti forwarder issues dozens of quotes a month across email, phone and messaging, and typically cannot say what proportion converted, which markets produced the best conversion, or how many enquiries were never quoted at all. That is a lot of commercial information to not have.

The Problem

Quotes and enquiries live in inboxes and spreadsheets, so nobody can measure conversion, response time or which shipper markets are actually worth pursuing.

Our Solution

We install CRM pipelines built for freight — enquiry to quote to booking tracked end to end, automated follow-up on outstanding quotes, and reporting on conversion by market, cargo type and source.

What You Get

✓CRM consolidating email, phone, web and messaging enquiries

✓Quote and tender pipeline with stage tracking

✓Automated follow-up on outstanding quotes

✓Response time monitoring and alerts

✓Conversion reporting by market, cargo type and source

✓Team training and documentation

✓Ongoing pipeline optimisation

pipeline from enquiry to booked cargo

Areas We Serve

CRM implementations for forwarders, brokers and operators across Poti and the free industrial zone.

Pricing

CRM implementation from $1,700. Monthly management from $320.

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